Smart Call Center Solutions

Customer Service Operations Lead

Smart Call Center Solutions
Elgin, Kolkata/Calcutta
₹13,500 - ₹26,000 monthly*

Fixed

₹13,500 - ₹24,000

Average Incentives*

₹2,000

Earning Potential

₹26,000

Work from OfficeWork from Office
Part TimePart Time
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 05 Aug 2026 - 19 Aug 2026 | Time: 12.00 pm - 05.00 pm...

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 1 days

2 applicants

2 applicants

Benefits include:  Weekly Payout, 5 working days

Benefits include: Weekly Payout, 5 working days

Job Description

INTERNATIONAL BPO (WORK FROM OFFICE)


 Greetings from Smart Call Centre Solutions Pvt. Ltd.!


📍 Work Location


Smart Call Centre Solutions Pvt. Ltd.


16A Shakespeare Sarani, New B.K. Market Building, 6th Floor


Kolkata -700071


(Nearest Metro: Rabindra Sadan & Maidan)


📞Apply Now Contact HR -Kuheli: 6291265454


We are a leading International BPO & IT Company, urgently hiring Freshers and Experienced candidates for our International Voice Process.


📌 Open Positions Customer Care Executive (CCE) - Freshers & Experienced

Customer Support Executive - Inbound calling experience preferred

Senior CCE (Outbound Process) -Experience in international outbound sales/closures

Team Leader (TL) - Prior experience managing teams in an international process


🎯Eligibility Criteria


Fluent English communication (Mandatory)

Minimum qualification: 12th Pass & above

Age: 18 to 45 years

Willingness to work in US/Night Shift

Ability to handle inbound & outbound calls effectively


⏰ Shift Timings

Night Shift (Full-Time): 9:30 PM -6:30 AM

Day Shift - 11AM to 8PM/7AM to PM (For experienced candidate)

Evening Shift-05:30pm till 09:45pm


💼What We Offer


 ✅On-the-spot offer letter

💰 Attractive salary (Fixed + Unlimited Incentives)

📈Fast career growth opportunities

💸Salary no bar for deserving candidates

🗓️Sundays fixed off + 2 Saturdays off (CS team: 6 offs/month on roster)

🚇Excellent connectivity via metro & buses


Contact HR - 6291265454 Kuheli

Job role

Work location
Work location16A, Shakespeare Sarani, Elgin, Kolkata, West Bengal, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time & Part Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsGood Communication Skills, Telecalling - Customer Service, bpo, Telecalling, English proficiency, Telecommunications, International BPO
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date05 Aug 2026 - 19 Aug 2026
Time
Time12.00 pm - 05.00 pm
Other instructions
Other instructionsNeed to Bring updated Resume.

About company

Name
NameSmart Call Center Solutions
Address
Address16A, Shakespeare Sarani, Elgin, Kolkata, West Bengal, India
Job posted by Smart Call Center Solutions

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You can expect a minimum salary of 13,500 INR and can go up to 26,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 20 Aug 2026. For more details, download apna app and find Night Shift jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!

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