Customer Support Executive
GENIUS HRTECH LTDFixed
₹9,000 - ₹12,300
Earning Potential
₹12,300
Fixed
₹9,000 - ₹12,300
Earning Potential
₹12,300
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
3 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Designation: Customer Support Trainee
Company: Universal Corporate Limited
Location: Kalighat
Salary: ₹12,300 per month
Job Responsibilities:
- Handle customer queries through calls, emails, or messages in a professional manner.
- Provide accurate information about company services and resolve basic customer concerns.
- Maintain proper records of customer interactions and update details in the system.
- Assist customers with basic troubleshooting and service-related issues.
- Coordinate with internal teams to ensure timely resolution of customer complaints.
- Maintain a polite and customer-focused approach during all interactions.
- Ensure timely follow-ups with customers for pending queries or requests.
- Support daily customer service operations and administrative tasks.
Requirements: Basic computer knowledge (MS Office, email handling, data entry).
- Good communication and interpersonal skills.
- Willingness to learn and adapt in a customer service environment.
- Ability to handle customers patiently and professionally.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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