Customer Support Executive

Job Title: Customer Support Associate (Chat)Location: DLF2, Rajarhat, Kolkata

Work Mode: Work from Office

Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs)

Salary: Up to ₹4.2 LPA (based on experience and last drawn CTC)

Company Overview:Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally.

RequirementsMinimum 1 year of experience in an international BPO (chat/email process)

Strong command over English – both written and verbal

Knowledge of customer service principles and practices

Basic technical knowledge is a plus

Flexible to work in 24/7 rotational shifts

• Educational Qualification:Undergraduates, Graduates, and Postgraduates are eligible to apply

Benefits

Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.