Customer Support Executive
Nawalgaria Fashions CalcuttaFixed
₹10,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹10,000 - ₹15,000
Earning Potential
₹15,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
3 applicants
Benefits include: PF, ESI (ESIC), Food/Meals
Job Description
Customer Engagement
Handle inbound calls, WhatsApp, email, and social media inquiries.
Provide product information, pricing, availability, and order status updates.
Offer styling or fabric suggestions to enhance customer experience.
Online Sales & Order Management
Convert leads from social media, website, and marketplaces into confirmed sales.
Assist customers with order placement, payment, and delivery tracking.
Coordinate with the operations team to ensure timely dispatch.
Digital Interaction
Conduct live video calls, virtual shopping sessions, and product demonstrations.
Support social media sales initiatives (Instagram/Facebook/WhatsApp).
Customer Feedback & Reporting
Maintain records of customer interactions and sales in Excel/CRM.
Collect feedback to help improve products and service.
Female preferred, Good knowledge in English, has knowledge in fabrics (if not then must have interest in fashion item)
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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