Event Planner / Manager

• Handle customer interactions through WhatsApp and phone calls in a professional and courteous manner.
• Guide clients throughout their wedding journey, from booking to final delivery.
• Assist customers with event planning, outfit/dress suggestions, and wedding-related consultations.
• Coordinate effectively with photographers, cinematographers, editors, and other production team members to ensure smooth execution.
• Address customer queries, resolve concerns promptly, and maintain a high level of client satisfaction.
• Provide regular updates on project progress and ensure timely communication until all deliverables are successfully completed.

Ideal Candidate Profile:

• Male or Female, 25–30 years of age.
• Excellent verbal and written communication skills in Bengali, and Hindi, English (preferred).
• Strong customer service, problem-solving, and relationship management skills.
• Confident, well-groomed, patient, and capable of handling clients professionally.
• Prior experience in the wedding, event management, hospitality, or customer support industry will be an added advantage.