International Voice Process Agent

Job Title: International voice support – Customer Support

Job Type: Full-Time

Industry: BPO / Customer Support

Location: Kolkata (Work from Office)

Salary: 18k In Hand plus Night Shift Allowance and Incentives

Job Summary: We are hiring dynamic and customer-focused professionals for the International Voice Process. The role involves handling customer interactions through voice and non-voice channels while delivering excellent customer service and maintaining high-quality standards.

Key Responsibilities

Engage with international customers via calls/chats/emails

Provide accurate information and resolve queries professionally

Promote products, services, and special offers

Deliver exceptional customer experience while meeting targets

Work efficiently in a fast-paced environment with rotational shifts and night shift

Requirements

Any Graduate or Undergraduate Freshers can apply.

0-11 months experience will also work

Immediate joiners are highly preferred.

Required Skills:

Excellent English communication skills.

Versant Score: C1 Level preferred.

Strong customer handling and problem-solving skills.

Ability to work in graveyard shifts.

Shift & Working Schedule

5 Days Working

2 Rotational Week Offs

Cab facility provided

Interview Process

? Walk-in Interview on Saturday 4th July 2026.

Interview Round:

1. HR Round

2. Operation Round

Preferred Candidate Profile

Immediate joiners.

Strong communication and interpersonal skills.

Customer-centric approach.

Ability to work in a fast-paced environment.

Benefits

Competitive salary and benefits package

Opportunities for career growth and development

Collaborative and dynamic work environment