Secretary / Executive Assistant

Job Description – Secretary / Executive Assistant

Location: Kolkata

Job Type: Full-time, Work from Office

We are looking for a responsible and organised Secretary / Executive Assistant to assist the management with official as well as personal coordination work.

Key Responsibilities

- Manage emails, calendar, meetings, appointments and reminders.

- Prepare and maintain reports and records in Microsoft Excel.

- Draft letters, emails and other documents with accuracy.

- Maintain birthday and anniversary records of employees, relatives and friends, and arrange timely reminders, wishes or gifts.

- Coordinate with customer care teams of different websites, e-commerce platforms, banks and service providers.

- Handle online shopping, order tracking, returns, refunds and complaint follow-ups.

- Schedule doctor appointments, health check-ups, travel bookings and other personal appointments.

- Coordinate with employees, vendors, clients and other external parties.

- Maintain confidential documents and follow up on pending tasks.

Required Skills

- Good knowledge of Microsoft Excel, Word, email and calendar management.

- Excellent typing speed with accuracy.

- Good written and spoken English.

- Strong organisational, communication and follow-up skills.

- Ability to multitask and maintain confidentiality.

- Prior experience as a Secretary, Executive Assistant or Personal Assistant will be preferred.