Service Coordinator

Navi Computers and Services
Bow Bazaar, Kolkata/Calcutta
₹10,000 - ₹15,000 monthly

Fixed

₹10,000 - ₹15,000

Earning Potential

₹15,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Basic EnglishBasic English

Job highlights

7 applicants

7 applicants

Job Description

  1. Coordination: Act as a bridge between clients, technicians, and the IT team to schedule and assign service tasks.
  2. Ticketing Process: Log, monitor, and update service requests in the system.
  3. Call Report Updates: Maintain accurate records of service calls, follow-ups, and resolutions.
  4. System Updates: Ensure all service activities are documented and updated in the internal database.
  5. Issue Tracking: Monitor ongoing IT issues and escalate them when necessary for quick resolution.
  6. Reporting: Generate reports on service performance, ticket status, and team efficiency.
  7. Communication: Communicate with Client, IT Team, Service center and can do Out Bound and In Bound call as per business requirement
  8. Knowledge: Must have a knowledge on Excel-Vlookup, Pivot Table, etc.,. and also can work in CRM.

Job role

Work location
Work location31, Weston Street, Bowbazar, Kolkata, West Bengal, India
Department
DepartmentAdmin / Back Office / Computer Operator
Role / Category
Role / CategoryBack Office
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
English level
English levelBasic English
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameNavi Computers and Services
Address
Address31, Weston Street, Bowbazar, Kolkata, West Bengal, India
Job posted by Navi Computers and Services

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You can expect a minimum salary of 10,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 13 May 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!