Team Leader

We are seeking a motivated and enthusiastic Retail Partner to join our team in Kolkata/Howrah. This entry-level position is ideal for individuals with 0-10 years of experience who are passionate about providing exceptional customer service and contributing to a dynamic retail environment. The Retail Partner will play a crucial role in enhancing the shopping experience for our customers while ensuring that the store operates smoothly.

• ResponsibilitiesAssist customers in selecting products and provide detailed information about merchandise.
• Maintain inventory levels and ensure stock is replenished on the sales floor.
• Handle transactions accurately and efficiently using the point of sale system.
• Address customer inquiries and resolve issues in a timely manner.
• Collaborate with team members to achieve sales targets and enhance customer satisfaction.
• Participate in visual merchandising and store displays to create an attractive shopping environment.
• Monitor product expiration dates and manage returns or exchanges as per company policy.
• Keep the store clean, organized, and welcoming for customers.

• Skills and QualificationsStrong communication skills in English and Bengali; Hindi is a plus.
• Basic mathematical skills for handling cash and transactions.
• Proficient in using point of sale (POS) systems and basic computer applications.
• Ability to work in a fast-paced retail environment and handle multiple tasks simultaneously.
• Customer service orientation with a positive attitude and willingness to assist others.
• Knowledge of retail sales techniques and product knowledge relevant to the store's offerings.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent; further education