Travel Consultant

Job Description: Travel Sales Expert / Travel Consultant

Company: Travelexie (A Brand of CYC Enterprises Pvt Ltd)

Location: Kolkata (On-site)

Department: Sales

Reporting To: Sales Manager / CEO

About Travelexie

Travelexie is a fast-growing premium travel brand specializing in international & domestic holidays, luxury experiences, and MICE. We focus on delivering curated travel solutions with competitive pricing and exceptional customer experience.

Role Overview

We are looking for a highly driven Travel Sales Expert who can convert leads into revenue by understanding customer needs, pitching the right travel solutions, and closing deals efficiently.

This role is purely target-driven and ideal for candidates who thrive in a high-performance sales environment.

Key Responsibilities

1. Lead Conversion & Sales

• Handle inbound & outbound travel leads (calls, WhatsApp, CRM)
• Understand customer requirements and travel preferences
• Convert leads into bookings through effective sales strategies
• Achieve assigned monthly revenue targets

2. Client Consultation

• Suggest suitable destinations, packages, and experiences
• Build personalized travel plans in coordination with operations team
• Upsell premium services (hotels, upgrades, activities)

3. Follow-ups & Closing

• Ensure strong follow-up with prospects
• Handle objections and negotiate effectively
• Close deals within defined timelines

4. Coordination with Operations

• Work closely with Operations Team for quotations and execution
• Ensure alignment between client expectations and final bookings

5. CRM & Sales Tracking

• Update all leads, follow-ups, and closures in CRM
• Maintain proper sales pipeline and status tracking
• Ensure zero lead leakage

6. Customer Relationship Management

• Build long-term relationships with clients
• Generate repeat business and referrals
• Ensure high customer satisfaction

Key Requirements

Experience

• 1–5 years in travel sales / holiday sales
• Proven experience in closing high-value travel packages preferred

Skills

• Strong selling & negotiation skills
• Excellent communication (English + Hindi mandatory)
• Destination knowledge (Bali, Maldives, Thailand, Dubai, Europe, etc.)
• CRM handling knowledge (Zoho, Salesforce, etc.)
• Target-driven mindset

Personality Traits

• Aggressive closer
• Confident communicator
• Result-oriented & self-motivated
• Ability to work under pressure
• Ownership mindset

KPIs / Performance Metrics

• Monthly revenue target achievement
• Conversion ratio
• Average booking value
• Follow-up efficiency
• Repeat business / referrals

Salary & Incentives

• Fixed Salary: As per experience
• Attractive Incentive Structure (Uncapped earning potential)
• High performers can earn significantly above fixed salary