USA Inbound Customer Support Executive (E-commerce)
Omnetra Business (Opc) Private LimitedFixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 06 Aug 2026 - 10 Aug 2026 | Time: 10.00 am - 01.00 pm...
2 applicants
Benefits include: PF, ESI (ESIC), Food/Meals
Job Description
USA Inbound Customer Support Executive (E-commerce)
Immediate Joiners Only
Om Netra Business (OPC) Private Limited is hiring experienced professionals for our USA Inbound E-commerce Voice Process.
- Job ResponsibilitiesHandle inbound calls from customers across the USA.
- Resolve customer queries related to orders, deliveries, returns, refunds, exchanges, and account support.
- Deliver excellent customer service while meeting quality and performance standards.
- Update CRM accurately after every customer interaction.
- Follow client SOPs and compliance guidelines.
- Candidate RequirementsExcellent spoken English with a neutral or American accent.
- Minimum 1 year of experience in an International Voice Process.
- Knowledge of E-commerce customer support (Amazon, Shopify, Walmart, eBay or similar platforms) is preferred.
- Strong communication, active listening, and problem-solving skills.
- Comfortable working in US Night Shift.
- Immediate joiners will be given preference.
- Preferred SkillsUSA Accent / Neutral Accent
- International Voice Process
- E-commerce Customer Support
- CRM Knowledge
- Customer Service
- Problem Solving
- Job DetailsProcess: USA Inbound E-commerce Voice Process
- Shift: Day Shift
- Job Type: Full-Time
- Location: Work From Office – Salt Lake Sector V, Kolkata
- Joining: Immediate
- BenefitsAttractive Salary
- Performance Incentives
- Attendance Bonus
- Career Growth Opportunities
- Professional Work Environment
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
Similar jobs you can apply for
Retail / Counter Sales
Senior Sales Officer
King CorporationWork from Office
Part TimeFull TimeMin. 2 yearsBasic EnglishCustomer Care Executive
VGM CONSULTANT PVT LTDWork from OfficeFull TimeAny experienceNo English RequiredTelecaller
J & J MarketingWork from OfficeFull TimeAny experienceBasic EnglishTelesales
Ekasys It ServicesWork from OfficeFull TimeAny experienceNo English RequiredClient Relations Team Leader
Tata Aia Life Insurance Company LimitedWork from OfficePart TimeFull TimeAny experienceBasic EnglishLife Insurance Agent
Hdfc Life Insurance Company Limited
Field JobPart TimeFull TimeAny experienceNo English RequiredYou can expect a minimum salary of 20,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 21 Aug 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!