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Application Support Engineer

Accenture India Private Limited

Application Support Engineer

Accenture India Private Limited

Kolkata/Calcutta

Not disclosed

Work from Office

Full Time

Min. 3 years

Job Description

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM Cognos TM1
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards implementing solutions that enhance system functionality and user experience.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in continuous learning to stay updated with the latest technologies and best practices.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in IBM Cognos TM1, MS SQL Server Stored Procedure
- Strong analytical skills to diagnose and resolve software issues.
- Experience with database management and data analysis.
- Familiarity with software development life cycle and methodologies.
- Ability to work collaboratively in a team environment.

Additional Information:
- The candidate should have minimum 3 years of experience in IBM Cognos TM1, MS SQL Server Stored Procedure
- This position is based at our Kolkata office.
- A 15 years full time education is required.