Process Developer - Order to Cash (O2C)

Ready to shape the future of work?  

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

 Inviting applications for the role of Process Associate/Process Developer I2C/OTC. 

A process specialist in order-to-cash (O2C) should discharge the deliverables assigned to him on time with accuracy. They must possess strong communication skills and should be proficient in analyse. 

Responsibilities 

• Should ensure timely deliverables with accuracy. 

• Accurately inputting the invoices into the system. 

• Creating the invoices to customers timely and accurate. 

• Investigating and resolving invoice disputes with customers. 

• Accurately applying the customer payments to invoices. 

• Reconciliation of cash receipts with bank statements and customer accounts. 

• Excellent written and verbal communication skills. 

• Strong understanding of accounting principles and financial concepts. 

• Prepare Journal entries and clear the open items post reconciliation. 

• Should adhere to controls and make sure be effective.  

Qualifications we seek in you! 

Minimum Qualifications 

• B. Com or M.COM or MBA Finance or any other equivalent graduation or post degree in accounting/finance related work experience. 

• Knowledge of accounting concepts and Journal entries. 

Preferred Qualifications/ Skills 

• Prior experience in B2B Collections, Billing and Cash Applications. 

• Should have basic knowledge of Dynamic 365 application. 

Why join Genpact?  

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.