Senior Guidewire PolicyCenter Support Engineer

Career Family Guidewire Policy Center Support

Role Type Technical Engineering

The opportunity

As a Senior Guidewire PolicyCenter Support Engineer (Staff 6-8 years), you will be responsible for developing, implementing, and supporting solutions within the Guidewire Policy Centre module. In addition, you will participate in maintenance and support activities to resolve production issues. You will work closely with business analysts, project managers, and other developers to ensure that our policy administration systems are efficient, reliable, and aligned with business objectives.

Your key responsibilities

• Guidewire PolicyCenter Support and Maintenance (Staff 6-8 years)
• Responsible for designing, building, supporting, and performing defect fixes.
• Performing Root Cause Analysis and provide fixes.
• Enhancements and code changes.
• Must be flexible to work in shifts (Rotational Shift – India Shift, US Shift) and On Call Support on a roster-ed rotational basis.
• Proactive monitoring.
• Manages the Guidewire PC Configuration & Integration.
• Designs, modifies and implements Guidewire product suite.

Skills and attributes for success

• Deep understanding of Guidewire framework Policy Centre, implementation, architecture and components
• Must have Guidewire PolicyCenter 9.0 version + technical/functional/cloud certification.
• Well versed in development streams - Configuration/Integration/Both
• Hands on experience in Java/J2EE like web services, API integration.
• Experience in production support activities like queue management, plug-in related issues, batch file generations.
• Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
• Understand service management and change management activities, along with SLAa and estimator tools.
• Have exposure to working in shifts and on-call support.
• Should have worked on incident management and problem management.
• Should have idea on SDLC life cycle along with release planning and management.
• Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
• Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
• Should have strong knowledge and experience on Tomcat and or WebSphere/WebLogic

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.