Customer Support Executive

*Job Title: Lead Generation Executive*

*Company:* Knovatik Tech Vision Pvt Ltd

*Location:* Gomti Nagar, Lucknow

*Shift:* Night Shift (U.S. Process)

*Salary:* ₹15,000 - ₹25,000+ Incentives | Food & Drop Facility Provided

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*About the Company:*

Knovatik Tech Vision Private Limited is a U.S.-based marketing and lead generation company with operations in India and the USA. Since 2018, we have been helping American insurance and service providers reach their target audience through quality and performance-driven campaigns. Our mission is to lead with quality and quantity while creating long-term career opportunities for our team.

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*Job Responsibilities:*

• Generate leads through outbound calls for U.S. clients in domains such as Health Insurance, Auto Insurance, Debt Settlement, Final Expense, SSDI, and Home Services.

• Engage with potential customers to identify their needs and qualify their interest in the services offered.

• Maintain accurate records of customer interactions and lead details in CRM systems.

• Meet daily, weekly, and monthly targets for qualified leads and conversions.

• Ensure high-quality communication and compliance with company and client guidelines.

• Collaborate with the team to improve call performance and conversion rates.

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*Requirements:*

• Excellent communication skills in English (verbal and written).

• Prior experience in international BPO or U.S. lead generation process preferred.

• Goal-oriented, self-motivated, and target-driven mindset.

• Basic computer knowledge (MS Office, CRM tools).

• Willingness to work in the night shift.

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*Perks & Benefits:*

• Attractive salary with performance-based incentives.

• Free food and cab/drop facility.

• Opportunity for career growth and skill development.

• Supportive and energetic work environment.