Telecaller

ob SummaryWe are seeking an enthusiastic, goal-oriented Telecaller to join our team. In this role, you will be the primary voice connecting BlueEra with prospective franchise partners, local business owners, and app users. You will make outbound calls to explain our platform services, nurture leads, answer inquiries, and schedule follow-up meetings or onboarding sessions.

• Key ResponsibilitiesOutbound Outreach & Lead Nurturing: Initiate outbound calls to leads, local retailers, and potential franchise applicants to present BlueEra’s offerings.
• Pitching & Onboarding: Clearly articulate the value proposition of BlueEra’s digital platform, encouraging local stores and prospective partners to download and adopt the solution.
• Inquiry Handling: Answer inbound queries regarding application requirements, onboarding processes, and service features.
• Database Management: Maintain and update call records, lead status, and feedback in the CRM database.
• Follow-ups & Scheduling: Regularly follow up with prospective clients, document objections, and schedule follow-up meetings or regional sales visits.
• Targets & Reporting: Achieve daily/weekly calling targets and submit daily progress reports to the Sales Manager.
• Key Requirements & QualificationsEducation: Higher Secondary (12th Pass) or Bachelor's Degree.
• Experience: 0–2 years of experience as a Telecaller, Telemarketing Executive, or Customer Support Representative (Fresher with excellent skills welcomed).
• Languages: Fluency in Hindi and local regional languages; functional knowledge of English.
• Skills:
• Strong persuasive and verbal communication skills.
• Good listening skills and active phone etiquette.
• Basic computer literacy (MS Excel/Google Sheets, CRM software, messaging tools).
• Ability to handle rejection and remain professional