Telecalling Executive
Kailash EnterprisesFixed
₹10,000 - ₹15,000
Average Incentives*
₹3,000
Earning Potential
₹18,000
Fixed
₹10,000 - ₹15,000
Average Incentives
₹3,000
Earning Potential
₹18,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 11 Jul 2026 - 12 Jul 2026 | Time: 11.00 am - 05.00 pm...
2 applicants
Benefits include: Mobile Allowance
Job Description
Job Title: Telecaller Executive
Company: Kailash Enterprises
Location: Lucknow (Hybrid — mix of office and work from home)
Experience: Freshers and experienced candidates both welcome
Employment Type: Full-time
About the Role
We're a growing e-commerce company looking for an energetic Telecaller Executive to manage customer calls across our order lifecycle. You'll play a key role in confirming orders, reducing failed deliveries, and recovering lost sales — directly impacting our revenue and customer experience.
Key Responsibilities
Order Confirmation
Call customers to confirm newly placed orders (address, product, payment mode)
Verify COD orders to reduce fake or mistaken orders
Update order status accurately in the system/CRM
NDR Management (Non-Delivery Reports)
Follow up on failed/pending deliveries and understand the reason
Coordinate with customers to reschedule delivery or correct address details
Work with the logistics/courier team to push RTO (Return to Origin) numbers down
Convert undelivered orders into successful deliveries wherever possible
Abandoned Cart Recovery
Call customers who added items but didn't complete checkout
Understand hesitation (price, doubts, payment issues) and help them complete the purchase
Share offers or assist with placing the order over call
General
Maintain accurate call records and daily reports
Meet daily and monthly targets for confirmation %, NDR conversion, and cart recovery
Handle customer queries politely over call, WhatsApp, or email
Requirements
Good communication skills in [Hindi / English]
Comfortable making a high volume of outbound calls daily
Basic computer knowledge (CRM, Excel, order panels)
Persuasive, patient, and target-oriented attitude
Freshers with good communication are encouraged to apply; experience in ecom/telecalling is a plus
What We Offer
Salary: ₹10,000 - ₹15,000 per month + incentives on targets
Hybrid work flexibility
Training provided for freshers
Growth opportunities as the company scales
How to Apply:
Whatsapp: +91 8423927264
Email: support@zenliohome.com
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Lucknow to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Lucknow at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
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