Customer Support Executive

Vesco Cycles
Industrial Area A, Ludhiana
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 20 Apr 2026 - 30 Apr 2026 | Time: 10.00 am - 06.00 pm...

Fast HR reply

Fast HR reply

HR responded to 80% candidates in last 2 days

5 applicants

5 applicants

Job Description

Job Title: Customer Support Executive – Complaint Handling

Location: Ludhiana

Role Summary:

Looking for candidates (freshers & experienced) who can effectively handle customer complaints, communicate clearly, and ensure timely resolution by coordinating with internal teams.

 

Key Responsibilities:

• Manage and resolve customer complaints via calls/emails 

• Ensure issues are closed within defined timelines (TAT) 

• Coordinate with internal teams for quick resolution 

• Keep customers updated on progress 

• Maintain records of complaints and closures 

 

Requirements:

• Graduate in any discipline 

• Freshers with strong communication skills can apply 

• Good problem-solving and coordination ability 

• Ability to handle customers professionally 

 

Key Skills:

• Communication 

• Customer handling 

• Problem-solving 

• Time management 

 

Performance Metrics:

• TAT adherence 

• Customer satisfaction

 

Job role

Work location
Work locationVesco Cycles, Transport Nagar, Extensions, Ludhiana, Punjab, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
Skills
SkillsGood Communication Skills, Problem solving, Time management, Teamwork, Customer handling
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Hindi, Punjabi
Degree/ Specialisation
Degree/ SpecialisationAny Bachelor
Age limit
Age limit21 - 30 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date20 Apr 2026 - 30 Apr 2026 | Note: No walk-in interviews will be conducted on Saturday and Sunday
Time
Time10.00 am - 06.00 pm

About company

Name
NameVesco Cycles
Address
AddressVesco Cycles, Transport Nagar, Extensions, Ludhiana, Punjab, India
Job posted by Vesco Cycles

Similar jobs you can apply for

Telecalling / BPO / Telesales
R J R Creation

Telecaller

R J R Creation
Salem Tabri, Ludhiana
₹10,000 - ₹14,000*
Work from Office
Full Time
Any experience
Basic English
ALEXA MANPOWER

Academic Counselor

ALEXA MANPOWER
Civil Lines, Ludhiana
₹20,000 - ₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

Sales Executive

M/s Sai Motors
Old Ludhiana, Ludhiana Region
₹10,000 - ₹15,000*
Work from Office
Full Time
Any experience
Basic English

Relationship Executive

SBI Card
Ludhiana
₹14,000 - ₹18,000*
Field Job
Full Time
Any experience
Basic English

Telecaller

M/s Sai Motors
Chet Singh Nagar, Ludhiana
₹10,000 - ₹14,000*
Work from Office
Full Time
Any experience
Basic English

Customer Support Executive

Tekki Web Solutions
Dhandra, Ludhiana Region
₹13,500 - ₹17,000*
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English

You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ludhiana to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ludhiana at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 3 May 2026. For more details, download apna app and find Full Time jobs in Ludhiana . Through apna, you can find jobs in 64 cities across India. Join NOW!

Read walk-in details before you register
Customer Support Executive in Vesco Cycles, Industrial Area A, Ludhiana | apna.co