Office Manager

About the Role We are looking for a proactive, organized, and quality-driven Teacher Manager to lead and support our teaching team. This role is responsible for ensuring every teacher delivers an exceptional learning experience by managing the complete teacher lifecycle—from onboarding and training to performance evaluation, quality assurance, and continuous development.

The ideal candidate is passionate about education, has strong leadership skills, and believes in building high-performing teaching teams through coaching, accountability, and continuous improvement.

• Key Responsibilities Teacher Recruitment & Onboarding Coordinate the onboarding process for newly selected teachers.
• Ensure all required documentation, profile verification, and platform setup are completed.
• Introduce teachers to company policies, teaching standards, and academic guidelines.
• Training & DevelopmentConduct orientation sessions for new teachers.
• Organize regular training programs to improve teaching methodologies, communication, technology usage, and classroom engagement.
• Identify skill gaps and create personalized improvement plans.
• Quality AssuranceMonitor live and recorded classes to ensure high teaching standards.
• Evaluate teachers based on lesson delivery, subject knowledge, communication, student engagement, classroom management, and professionalism.
• Provide constructive feedback and coaching after quality evaluations.
• Maintain quality reports and improvement trackers.
• Performance ManagementTrack teacher KPIs, attendance, punctuality, class completion, and overall performance.
• Conduct regular performance reviews.
• Recognize high performers and support underperforming teachers with improvement plans.
• Escalate recurring quality concerns when necessary.
• Teacher SupportAct as the primary point of contact for teachers regarding academic and operational matters.
• Assist teachers in resolving classroom, student, and technical challenges.
• Ensure teachers have all required resources before classes begin.
• Academic OperationsCoordinate with scheduling and operations teams to ensure smooth class delivery.
• Ensure teachers follow lesson plans, curriculum guidelines, and reporting requirements.
• Monitor class recordings and maintain quality documentation.
• Ensure timely submission of reports and assessments.
• Compliance & Process ManagementEnsure teachers adhere to company policies, code of conduct, and academic standards.
• Maintain teacher records, training logs, evaluation reports, and development plans.
• Support audits and continuous process improvements.
• Key Performance Indicators (KPIs)Teacher onboarding completion rate.
• Training completion and certification.
• Class quality scores.
• Student and parent satisfaction.
• Teacher performance improvement.
• Attendance and punctuality compliance.
• Timely completion of evaluations and feedback.
• Teacher retention and engagement.
• Required SkillsExcellent leadership and people management skills.
• Strong communication and coaching abilities.
• Ability to evaluate teaching quality objectively.
• Strong organizational and documentation skills.
• Problem-solving and decision-making ability.
• Attention to detail with a quality-first mindset.
• Proficiency in Google Workspace, Microsoft Office, and learning management systems (LMS).
• Preferred QualificationsBachelor's or Master's degree in Education or any relevant discipline.
• Experience in academic operations, teacher training, quality assurance, school coordination, or EdTech.
• Prior experience managing teachers or academic teams is preferred.

Personal AttributesWe are looking for someone who:

• Leads with integrity and professionalism.
• Takes ownership and accountability.
• Has a passion for improving teaching quality.
• Supports and motivates teachers to achieve excellence.
• Maintains high academic and ethical standards.
• Is proactive, organized, and solution-oriented.
• Why Join Us?Opportunity to shape the quality of education delivered to thousands of students.
• Leadership role with meaningful impact.
• Collaborative and growth-oriented work environment.
• Continuous learning and professional development.
• Performance-based growth opportunities.

If you are passionate about developing educators, ensuring academic excellence, and creating a culture of continuous improvement, we would love to have you join our team.