How much salary can I expect as a Recovery Officer - Secured Loans in Tata Capital Finance Ltd in Ludhiana?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Recovery Officer - Secured Loans in Tata Capital Finance Ltd in Ludhiana?

The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Ludhiana to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ludhiana at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

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Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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Recovery Officer - Secured Loans

Tata Capital Finance Ltd

Recovery Officer - Secured Loans

Tata Capital Finance Ltd

Ludhiana

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Description

Officer - DSMG - Recovery Secured - Recovery - Ludhiana - Feroze Gandhi Market - J Grade

o Correspond with multiple sources to negotiate payment schedules that suit the customer’s current financial situation while still satisfying the debt.
o Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters.
o Provide efficient customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
o Monitor and maintain customer account details for non - payments, delayed payments and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary.
o Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt.
o Trace defaulters and assets in coordination with the agency’s tracing team and suggest remedial course of action
o Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer
o Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required.
o Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company