Floor Manager

Floor Manager – Jewellery Retail

Job Location: Madurai, Tamil Nadu

Joining: Immediate Joiners Preferred

Employment Type: Full-Time

Experience: 2–15 Years

Industry: Jewellery Retail

Job Description

We are looking for an experienced and customer-focused Floor Manager to join our jewellery retail chain in Madurai, Tamil Nadu. The ideal candidate will be responsible for managing day-to-day showroom floor operations, leading the sales team, ensuring excellent customer service, and achieving sales targets.

• Key ResponsibilitiesManage and supervise daily showroom floor operations.
• Lead, motivate, and monitor the performance of the sales team.
• Drive the achievement of daily, monthly, and annual sales targets.
• Handle customers professionally and ensure an excellent shopping experience.
• Support the sales team in customer engagement, product presentation, and sales conversion.
• Handle customer queries, complaints, and escalations effectively.
• Ensure proper display and presentation of jewellery products.
• Coordinate with the Store Manager and management team on sales and operational activities.
• Monitor inventory movement and ensure compliance with company policies and security procedures.
• Train and coach sales executives to improve product knowledge and selling skills.
• Track team performance and prepare sales reports as required.
• Ensure high standards of showroom cleanliness, discipline, and customer service.
• Candidate Requirements2–15 years of experience in jewellery retail, luxury retail, fashion retail, premium showroom sales, or a related industry.
• Previous experience in a Floor Manager, Department Manager, Team Leader, Senior Sales Executive, or similar supervisory role is preferred.
• Strong communication, interpersonal, and customer-handling skills.
• Excellent leadership and team-management abilities.
• Target-oriented with a strong focus on sales performance and customer satisfaction.
• Knowledge of jewellery products and retail operations will be an advantage.
• Candidates with experience in reputed jewellery chains are preferred.
• Immediate joiners or candidates with a short notice period are highly preferred.
• Candidates must be willing to work in Madurai, Tamil Nadu.
• What We OfferCompetitive salary based on experience and skills.
• Attractive performance-based incentives.
• Opportunity to work with a growing jewellery retail chain.
• Career growth and learning opportunities.
• Professional and customer-focused work environment.

Location: Madurai, Tamil Nadu

Experience: 2–15 Years

Joining: Immediate Joiners Preferred

Apply Now: Candidates who are interested and available to join immediately are encouraged to apply.