Sales Executive

The Dealer Sales Executive (DSE) will play a key role in driving sales at the dealership by connecting with customers, understanding their needs, and providing the best vehicle options. The DSE will ensure a seamless buying experience, meet sales targets, and contribute to the dealership's overall growth.

Key Skills & Qualifications:

• Minimum educational qualification: High School Diploma or equivalent (Bachelor’s degree preferred).
• Prior experience in sales (preferably in the automobile industry).
• Strong interpersonal and communication skills.
• Good understanding of the automobile market and products.
• Ability to work in a target-driven environment.
• Proficiency in using CRM tools and MS Office Suite.

Key Responsibilities:

• Customer Engagement:
• Greet customers visiting the dealership and understand their requirements.
• Build rapport and establish trust with potential buyers.
• Provide detailed information about vehicles, financing options, and services.
• Sales Process:
• Demonstrate vehicles and arrange test drives as needed.
• Assist customers in selecting the right vehicle model and configuration.
• Handle negotiations and close sales to achieve individual and team targets.
• Documentation and Compliance:
• Ensure accurate completion of sales documentation.
• Assist customers with financing, registration, and insurance formalities.
• Maintain adherence to dealership policies and industry regulations.
• Market Analysis:
• Stay updated on market trends, competitor activities, and pricing.
• Provide insights and feedback to the sales manager to refine sales strategies.
• Customer Relationship Management (CRM):
• Follow up with leads and maintain a robust customer database.
• Handle post-sale customer inquiries and resolve any concerns promptly.
• Strive to create a positive customer experience to encourage referrals and repeat business.
• Reporting:
• Prepare and submit daily/weekly/monthly sales reports to the sales manager.
• Monitor personal sales performance against targets.