Telecaller

JOB DESCRIPTION

We are looking for a confident and motivated Telecaller to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, sharing product/service information, and maintaining proper call records.

ROLES & RESPONSIBILITIES

• Make doctor calls to potential customers as per the provided data.
• Explain company products/services clearly and professionally.
• Answer customer queries and provide accurate information.
• Follow up with interested leads and maintain call records.
• Maintain daily calling reports and update data in Excel/CRM.
• Maintain polite, professional, and positive communication.

SKILLS

• Good communication skills in Hindi (English basic knowledge preferred).
• Ability to talk confidently and politely on calls.
• Basic knowledge of MS Excel / computer usage.
• Good listening and convincing skills.
• Ability to work in a team environment.

PREFERRED CANDIDATE PROFILE

• Only female candidates can aplly.
• Candidates with prior telecalling experience will be preferred.