hr supervisor

HR Supervisior

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

As a HR Supervisor, you will:

Drive programs under the People Operations department and in charge of case management and employee engagement. 

Handle performance management and other special projects that may be assigned to you. 

Improve, propose, and implement employee engagement activities. 

Act as the advisor to the stakeholders for all people-related issues/concerns. 

Eligibility :

• Overall Experience: 5-6 years of professional experience. International Call center experience as an HRBP

• BPO HRBP Experience is mandatory

• Education: Master’s degree/PG in Human Resources

Key Responsibilities:

• Analyze information and recommend HR solutions.

• Identify problems and evaluate solutions to enhance manager and employee performance and experience.

• Manage and execute special projects, including setting timelines, coordinating with stakeholders, conducting research, organizing information, and processing transactions.

• Prepare reports by collecting, analyzing, and summarizing data and trends.

• Ensure compliance with local legal requirements by staying informed of existing and new legislation, enforcing policies, and advising management on necessary actions.

• Deliver exceptional onboarding experiences for all new hires.

• Process and file new hire documentation in coordination with payroll and legal vendors.

• Administer the Employee Satisfaction Survey.

• Address employee relations matters, concerns, and disciplinary or performance issues.

• Update and revise employment policies and procedures as legally required or business needs dictate.

• Support a positive work environment by managing daily office tasks.

• Assist with employee onboarding and offboarding processes.

• Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Experience Level

Senior Level