Receptionist Cum Office Assistant

Job Title: Receptionist cum Telecaller (Real Estate)

Company: Anandam Exotica

Location: SCO 80, First Floor, Sector 82, JLPL, Mohali

Job Type: Full-Time

About Us, Anandam Exotica is a premium plotted development focused on delivering quality real estate investment opportunities with transparency, professionalism, and exceptional customer service. We are looking for an energetic and confident Receptionist cum Telecaller who can efficiently manage our front office while actively contributing to our sales efforts through outbound calling and lead generation.

Key Responsibilities

Front Office & Administration

• Welcome clients, investors, and visitors in a professional manner.
• Handle incoming phone calls, emails, and WhatsApp inquiries.
• Maintain visitor registers and appointment schedules.
• Coordinate meetings between clients and the sales team.
• Manage office supplies and ensure the reception area remains presentable.
• Assist in preparing basic documents, reports, and presentations.
• Support day-to-day administrative and operational activities of the office.

Telecalling & Sales Support

• Make outbound cold calls to prospective customers from the provided database.
• Introduce the company’s projects and generate qualified leads.
• Follow up with existing and potential customers.
• Schedule site visits and appointments for the sales team.
• Maintain detailed call records and update CRM/Excel databases.
• Re-engage old leads and convert inquiries into potential sales opportunities.
• Achieve daily, weekly, and monthly calling and lead generation targets.
• Coordinate closely with the sales team to maximize conversions.

Required Skills

• Excellent communication skills in English, Hindi.
• Confident and pleasant personality.
• Strong convincing and negotiation skills.
• Good telephone etiquette.
• Basic knowledge of Microsoft Office (Excel, Word, Outlook) and Google Workspace.
• Ability to multitask and work under pressure.
• Well-organized with strong follow-up skills.
• Positive attitude with a customer-first approach.

Preferred Qualifications

• Graduate in any discipline.
• 1–3 years of experience in Reception, Telecalling, Customer Service, or Real Estate.
• Freshers with exceptional communication skills may also apply.

What We’re Looking For

• A self-motivated individual who enjoys interacting with people.
• Someone who can confidently initiate conversations and convert inquiries into appointments.
• A professional who can efficiently handle both front office responsibilities and sales support.
• A team player with a willingness to learn and grow within the real estate industry.

Compensation & Benefits

• Competitive Fixed Salary
• Attractive Performance Incentives
• Sales-Based Bonuses
• Professional Work Environment
• Career Growth Opportunities
• Training and Skill Development

Working Days: Monday to Saturday

Location: SCO 80, First Floor, Sector 82, JLPL, Mohali