Apprentice-Malad

Responsibilities and essential job functions include but are not limited to:

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata 

Starbucks

• Maintains a calm demeanor during periods of high volume or unusual events to keep store 

operating to standard and to set a positive example for the shift team

• Welcomes and connects with every customer, anticipates customer and store needs by constantly

evaluating environment and customers for cues by appropriately suggesting product to every 

customer to enhance service & meet sales targets

• Demonstrates the “Just say Yes” behavior by taking care of customer needs

• Delivers legendary customer service to all customers by acting with a customer comes first attitude 

and connecting with the customer

• Provides quality beverages, whole bean, and food products consistently for all customers by adhering 

to all recipe and presentation standards

• Communicates information to manager so that the team can respond as necessary to create the Third 

Place environment during each shift

• Assists with new partner training by positively reinforcing successful performance and giving 

respectful and encouraging coaching as needed

• Recognizes and reinforces individual and team accomplishments by using existing 

organizational methods

• Contributes to positive team environment by recognizing alarms or changes in partner morale 

and performance and communicating them to the store manager

• Follows Tata Starbucks operational policies and procedures

• Maintains a clean and organized workspace so that partners can locate resources and product 

as needed

• Follows health, safety and sanitation guidelines for all products

• Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all