Customer Care Executive
Brilliant Mind Hr (India) Private LimitedFixed
₹25,000 - ₹35,000
Average Incentives*
₹9,000
Earning Potential
₹44,000
Fixed
₹25,000 - ₹35,000
Average Incentives
₹9,000
Earning Potential
₹44,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 25 Jun 2026 - 27 Jun 2026 | Time: 10.00 am - 04.00 pm...
2 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Conduct regular follow-ups with customers after account opening, loan disbursement, credit card issuance, or other banking services.
Collect customer feedback regarding banking products and services.
Address customer queries and coordinate with relevant departments for resolution.
Maintain accurate records of customer interactions, feedback, and service requests.
Provide timely updates to customers regarding their service requests and complaints.
Ensure high levels of customer satisfaction through effective relationship management.
Handle inbound and outbound customer communication via phone, email, and other channels.
Prepare daily, weekly, and monthly follow-up and feedback reports.
Support customer retention initiatives and enhance the overall customer experience.
Assist in identifying service improvement opportunities based on customer feedback.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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