Customer Care Executive
Edubridge Learning Private LimitedFixed
₹16,000 - ₹22,000
Earning Potential
₹22,000
Fixed
₹16,000 - ₹22,000
Earning Potential
₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
1 applicants
Job Description
JOB ROLE :Handle inbound and/or outbound customer calls professionally and efficiently Address customer queries, complaints, and requests accurately Provide timely resolutions while maintaining high levels of customer satisfaction Maintain detailed and accurate records of customer interactions in the system Follow defined processes, policies, and service standards Escalate unresolved issues to the appropriate team or supervisor Meet individual and team KPIs, SLAs, and quality benchmarks Communicate updates and feedback effectively to internal teams Support initiatives to improve processes, efficiency
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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