Customer Care Executive
State of Art
Customer Care Executive
State of Art
Malad West, Mumbai/Bombay
₹12,000 - ₹15,000 monthly
Fixed
₹12000 - ₹15000
Earning Potential
₹15,000
Job Details
Interview Details
Job highlights
22 applicants
Benefits include: Overtime Pay
Job Description
We are looking for a smart, presentable, and customer-focused Customer Care Executive cum Store Assistant to handle both in-store customer interactions and basic store operations. The ideal candidate should have good communication skills, a friendly attitude, and the ability to multitask efficiently.
Key Responsibilities:Customer Care Duties:
- Greet and assist walk-in customers in a polite and professional manner
- Handle customer queries, complaints, and requests in-person or over phone
- Provide information about products, prices, availability, and offers
- Maintain high levels of customer satisfaction through excellent service
- Process billing and handle basic record-keeping or data entry
Store Assistance Duties:
- Assist in managing store inventory and product displays
- Ensure products are neatly arranged and shelves are stocked
- Support in stock receiving, tagging, and labeling
- Help with daily store opening and closing procedures
- Maintain cleanliness and order in the store area
- Requirements:Minimum 10th/12th pass or graduate (preferred)
- 0–3 years of experience in customer service or retail store handling
- Good verbal communication in Hindi/English or regional language
- Basic knowledge of billing systems, Excel, or POS software
- Presentable, polite, and customer-friendly
- Willing to work on weekends or rotational shifts (if required)
Job role
Work location
State Of Art, Ahimsa Marg, Malad, Sunder Nagar, Malad West, Mumbai, Maharashtra, India
Department
Retail & eCommerce
Role / Category
Retail Sales & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
10th or Below 10th
English level
No English Required
Age limit
18 - 34 years
Gender
Female
About company
Name
State of Art
Address
State Of Art, Ahimsa Marg, Malad, Sunder Nagar, Malad West, Mumbai, Maharashtra, India
Job posted by State of Art
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