Customer Relationship Manager
Star Media Network Private LimitedFixed
₹20,000 - ₹50,000
Average Incentives*
₹10,000
Earning Potential
₹60,000
Fixed
₹20,000 - ₹50,000
Average Incentives
₹10,000
Earning Potential
₹60,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 05 Jun 2026 - 12 Jun 2026 | Time: 12.00 pm - 05.00 pm...
5 applicants
Benefits include: Internet Allowance
Job Description
We are looking a CRM Specialist/Executive is responsible for managing customer interactions, maintaining customer databases, and improving customer engagement, retention, and satisfaction.
Job Title:
CRM Executive / CRM Specialist
Job Summary: The CRM Specialist manages customer relationships through CRM software, analyzes customer data, develops engagement campaigns, and supports sales and marketing teams to improve customer satisfaction and business growth.
Key Responsibilities:
Maintain and update customer information in the CRM system.
Monitor customer interactions and communication history.
Create and execute customer retention and loyalty campaigns.
Coordinate with sales, marketing, and customer service teams.
Track campaign effectiveness and recommend improvements.
Resolve customer concerns and ensure a positive customer experience.
Generate insights to support business decision-making.
Required Skills:
Knowledge of CRM platforms such as Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, or SAP CRM.
Strong analytical and reporting skills.
Excellent communication and interpersonal abilities.
Data management and organizational skills.
Understanding of customer lifecycle management.
Proficiency in Excel and reporting tools.
Problem-solving and attention to detail.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Post Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
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