Customer Relationship Officer
Careerlink HR Solution LLPFixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Night Shift
Min. 3 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Job Description
📢 Hiring: CRM Role
📍 Location: Tardeo, Mumbai
💼 Full‑Time | 💰 Salary: Up to ₹30,000
✨ Role Overview
We’re looking for a CRM Executive to manage strong relationships with distributors, dealers, retailers, and key customers. The role involves handling queries, coordinating orders, resolving complaints, and ensuring smooth pre/after‑sales support while maintaining accurate records in the CRM system.
📌 Key Responsibilities
Customer relationship management — Build long‑term ties with distributors, dealers & customers.
* Order coordination — Track orders, follow up on deliveries, and ensure timely updates.
* Complaint handling — Register, resolve, and coordinate warranty/replacement requests.
* CRM database management — Update profiles, maintain records, generate reports.
* Sales support — Assist with quotations, documentation, campaigns, and product launches.
* After‑sales service — Handle warranty/service requests and collect feedback.
* Reporting — Prepare daily/weekly/monthly reports and track retention metrics.
🛠️ Skills & Qualifications
* Bachelor’s degree.
* 2–4 years in CRM, customer support, or sales coordination.
* Strong communication, problem‑solving, and follow‑up skills.
* Proficiency in MS Office & Excel.
* Experience in mobile accessories, electronics, FMCG, or consumer durables preferred.
*Send your CV with details (Name, Experience, Location, Contact) to:*
📧 krutika@3amediagroup.com
📲 7304176846
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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