Customer Support Executive
WebbizzareFixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
2 applicants
Benefits include: Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI (ESIC)
Job Description
this will be What you'll actually do
A single customer journey at Mool runs across 6 scheduled calls over roughly 8 weeks. You own every one of
them:
PreSales Understand a new customer's digestive history, guide them into the right
Mool program.
Day 1 First contact after they place the order. Set expectations. Explain what the
next 28 days will feel like.
Week 1 Customer has received the product. Walk them through dosage, diet, and
the lifestyle changes that matter most for their root cause.
Week 3 The hardest call. The customer is mid-program and impatient. You read their
progress, adjust the plan, keep them in it.
Week 4 Results review. Celebrate wins. Reinforce habits. Prepare them for
maintenance.
Retention & Repeat Keep them healthy long after the first program. This is where real trust is
built.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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