Truemeds

Customer Support Executive

Truemeds
Andheri East, Mumbai/Bombay
₹16,000 - ₹16,200 monthly

Fixed

₹16,000 - ₹16,200

Earning Potential

₹16,200

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
No English RequiredNo English Required

Job highlights

Urgently hiring

Urgently hiring

2 applicants

2 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

The Logistics NDR Executive makes essential outbound calls to customers to confirm the final receipt status of medicine orders previously flagged for non-delivery

(NDR). The primary goal is to confirm successful delivery, identify the root cause of the delivery issue, and facilitate immediate resolution or re-delivery.


Key Tasks

  • Outreach: Call customers to verify the status of delayed/failed medicine deliveries.
  • Resolution: Accurately determine if the delivery was received and resolve outstanding non-delivery reasons (e.g., reschedule, confirm address).
  • Reporting: Update the logistics tracking system with conversation details and final delivery status.

Job role

Work location
Work locationUrmi corporate park solaris, Saki Vihar Road, opp. L&T Flyover, New Mhada Colony, Budhia Jadhav Wadi, Marol, Powai, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsVoice Process
English level
English levelNo English Required
Gender
GenderAny gender

About company

Name
NameTruemeds
Address
AddressUrmi corporate park solaris, Saki Vihar Road, opp. L&T Flyover, New Mhada Colony, Budhia Jadhav Wadi, Marol, Powai, Mumbai, Maharashtra, India
Job posted by Truemeds

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You can expect a minimum salary of 16,000 INR and can go up to 16,200 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have No English Required skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 22 May 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!