Vibrantzz Management Services

Customer Support Executive - International Voice Process

Vibrantzz Management Services
Malad West, Mumbai/Bombay
₹18,000 - ₹61,000 monthly*

Fixed

₹18,000 - ₹60,000

Average Incentives*

₹1,000

Earning Potential

₹61,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 05 May 2026 - 19 May 2026 | Time: 12.00 pm - 04.30 pm...

Urgently hiring

Urgently hiring

6 applicants

6 applicants

Benefits include:  Overtime Pay, Joining Bonus, PF, Flexible Working Hours, ESI (ESIC), 5 working days, One-way cab

Benefits include: Overtime Pay, Joining Bonus, PF, Flexible Working Hours, ESI (ESIC), 5 working days, One-way cab

Job Description

We are hiring Customer Service Executives for an International BPO Voice Process. The role involves handling inbound and outbound customer queries for US/UK/Australian clients, ensuring high-quality service and customer satisfaction.


Responsibilities:


Handle customer calls professionally and provide accurate information.


Resolve queries, complaints, and service-related issues.


Maintain customer records and follow process guidelines.


Ensure high levels of customer satisfaction through effective communication.


Meet performance standards related to quality, productivity, and attendance.



Requirements:


Excellent English communication skills (verbal).


Experience in International Voice Process preferred (US/UK/AUS).


Should be open to rotational/night shifts depending on the process.


Minimum qualification: HSC/Graduate.


Immediate joiners only.


Candidates must be currently residing in Mumbai (no relocation).



Benefits:


Salary up to 40k (based on experience & communication).


Incentives based on performance.


Growth opportunities in an international work environment.

Job role

Work location
Work locationMalad West, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCustomer service, English proficiency, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date05 May 2026 - 19 May 2026
Time
Time12.00 pm - 04.30 pm

About company

Name
NameVibrantzz Management Services
Address
AddressMalad West, Mumbai, Maharashtra, India
Job posted by Vibrantzz Management Services

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You can expect a minimum salary of 18,000 INR and can go up to 61,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 20 May 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!

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