Housekeeping Supervisor

The Housekeeping Supervisor is responsible for supervising housekeeping staff, ensuring cleanliness and hygiene standards are maintained, monitoring housekeeping activities, managing inventory of cleaning materials, and ensuring client satisfaction through effective housekeeping services.

Key Responsibilities

• Staff SupervisionSupervise and coordinate the daily activities of housekeeping staff.
• Allocate duties and work schedules to housekeeping personnel.
• Monitor employee attendance, punctuality, and performance.
• Provide on-the-job training and guidance to housekeeping staff.

Operations Management

• Ensure all assigned areas are cleaned and maintained according to company standards.
• Conduct regular inspections of premises, facilities, and work areas.
• Ensure proper use and maintenance of housekeeping equipment and machinery.
• Monitor compliance with housekeeping procedures and quality standards.

Inventory & Materials Management

• Maintain records of cleaning supplies, chemicals, and consumables.
• Monitor stock levels and raise requisitions for replenishment.
• Ensure proper storage and handling of cleaning materials and equipment.

Client Coordination

• Address client concerns and housekeeping-related complaints promptly.
• Maintain high levels of customer satisfaction.
• Coordinate with clients and management regarding housekeeping requirements and service improvements

Reporting & Documentation

• Prepare daily, weekly, and monthly housekeeping reports.
• Maintain attendance, leave, and shift records of housekeeping staff.
• Document inspection findings and corrective actions taken

Experience

• 3–5 years of experience in housekeeping operations.
• At least 3 year of supervisory experience preferred.