LIC Customer Care Executive
Careergate SolutionsFixed
₹15,000 - ₹24,000
Average Incentives*
₹2,000
Earning Potential
₹26,000
Fixed
₹15,000 - ₹24,000
Average Incentives
₹2,000
Earning Potential
₹26,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
2 applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Flexible Working Hours, Laptop, ESI (ESIC)
Job Description
- Handle customer inquiries via phone, email, chat, or in person in a professional and courteous manner.
- Resolve customer complaints and provide appropriate solutions within the specified time frame.
- Maintain a thorough understanding of the company's products and services to assist customers effectively.
- Process customer orders, returns, refunds, and service requests accurately.
- Record customer interactions and update customer information in the CRM system.
- Follow up with customers to ensure their issues have been resolved and they are satisfied with the service.
- Collaborate with internal teams to resolve complex customer issues and improve service quality.
- Meet individual and team performance targets, including response time, resolution rate, and customer satisfaction.
- Adhere to company policies, procedures, and quality standards while handling customer interactions.
- Continuously identify opportunities to improve customer experience and contribute to process improvements.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
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The last date to apply for this job is 14 Jul 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!