Receptionist

JOB BRIEF

1 Job Title :- Front Desk Executive / Receptionist (Female)

2 Gender Preference :- Female Only

3 Age Preference :- 20–35 Years

4 Pay Structure :- ■20,000 – ■25,000 per month + Incentives

JOB BRIEF

To manage front desk operations with a strong focus on sales, client conversion, and revenue generation,

while ensuring smooth coordination of Panchkarma treatments. The role includes handling calls, achieving

targets, managing patient flow, CRM usage, and supporting medicine dispensing as per doctor’s guidance.

PRIMARY RESPONSIBILITY

1 Handle all incoming calls, WhatsApp inquiries, and walk-in clients efficiently

2 Perform cold calling and follow-up calling to generate leads and convert them into bookings

3 Achieve daily/weekly/monthly sales and booking targets

4 Explain Panchkarma therapies, treatments, and packages confidently to clients

5 Manage appointment scheduling, client database, and regular follow-ups

6 Maintain and update CRM systems for client data, leads, follow-ups, and reports

7 Handle billing, payments, and basic reporting

8 Coordinate with therapists to ensure smooth therapy flow and client management

9 Assist in Panchkarma treatment preparation, including readiness of therapy rooms and materials

10 Guide patients before and after therapies (basic instructions and flow management)

11 Manage medicine stock, including tracking inventory, maintaining records, and ensuring availability

12 Dispense medicines to patients strictly as per doctor’s prescription

13 Maintain cleanliness and professional presentation of reception and waiting area

EXPERIENCE

Minimum Experience :- 2–3 Years in Ayurvedic Panchkarma Center / Wellness Center

BEHAVIROUAL & TECHNICAL SKILLS

1 Strong communication and convincing skills (Hindi required; English preferred)

2 Proven ability in sales, lead conversion, and target achievement

3 Experience in handling cold calling and follow-ups confidently

4 Basic understanding of Panchkarma therapies and Ayurvedic treatments

5 Experience or familiarity with CRM software (lead management, follow-ups, client tracking)

6 Knowledge of medicine handling and stock management

7 Basic computer skills (Excel, WhatsApp, booking systems)

8 Presentable personality with a confident and professional attitude

9 Strong organizational and multitasking ability

10 Positive, polite, and empathetic behavior towards clients

11 Ability to work under pressure and achieve targets consistently