Receptionist / Front Office Executive

GKSA Numerrus Hotels

Ghatkopar West, Mumbai/Bombay

₹10,000 - ₹26,000 monthly*

Fixed

₹10000 - ₹25000

Average Incentives*

₹1,000

Earning Potential

₹26,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

110 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, Flexible Working Hours

Job Description

  • Overseeing the check-in and check-out process
  • Resolving guest complaints and ensuring maximum client satisfaction
  • Managing and adjusting room reservations
  • Coordinating with housekeeping to ensure rooms are clean and ready for guests
  • Maintaining accurate records of guest information
  • Informing guests about the hotel’s facilities and services
  • Processing payments and managing the hotel’s finances
  • Ensuring front desk operations comply with hotel policies and standards
  • Coordinating with other departments to ensure smooth operations and guest satisfaction
  • Preparing reports on occupancy, revenue, and customer satisfaction

Job role

Work location

The Roa Hotel, Lal Bahadur Shastri Marg, Gangawadi, Ghatkopar West, Mumbai, Maharashtra, India

Department

Admin / Back Office / Computer Operator

Role / Category

Front Office / Receptionist

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

12th Pass

Past role/category experience

Front Office & Guest Services, Front Office / Receptionist

Skills

Customer service, Good Communication Skills, Customer satisfaction, Business communication, Email management, Inbound calling, Call handling, Front desk, Front office operation, Scheduling appointment

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

GKSA Numerrus Hotels

Address

The Roa Hotel, Lal Bahadur Shastri Marg, Gangawadi, Ghatkopar West, Mumbai, Maharashtra, India

Job posted by GKSA Numerrus Hotels

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