Receptionist / Front Office Executive
Dr. Agrawal's Women Health Clinic
Receptionist / Front Office Executive
Dr. Agrawal's Women Health Clinic
Santacruz East, Mumbai/Bombay
₹13,000 - ₹20,000 monthly
Fixed
₹13000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
13 applicants
Benefits include: Overtime Pay, Annual Bonus, Internet Allowance, Laptop
Job Description
- Key Responsibilities:Front Desk OperationsGreet patients and visitors warmly and professionally.
- Manage check-in and check-out procedures.
- Overall admin for document management, computer data handling, patient entry , stocks, day to day management
- Answer phone calls, emails, and WhatsApp messages promptly and courteously.
- Provide accurate information about clinic services, timings, and policies.
- Appointment ManagementSchedule, reschedule, and cancel appointments using clinic software.
- Confirm upcoming appointments and follow up on no-shows.
- Coordinate with doctors and staff to manage daily schedules efficiently.
- Patient Records & DocumentationMaintain and update patient records in the clinic management system.
- Ensure confidentiality and compliance with data protection regulations.
- Collect and verify patient information and insurance details.
- Billing & PaymentsGenerate invoices and collect payments (cash, card, UPI, etc.).
- Maintain daily cash and billing reports.
- Assist patients with queries related to billing and insurance.
- Clinic CoordinationLiaise with medical staff to ensure smooth patient flow.
- Monitor waiting area conditions and manage patient queues.
- Coordinate with lab, pharmacy, or other departments as needed.
- Administrative SupportMaintain inventory of front-desk supplies and stationery.
- Assist in preparing reports, forms, and documentation.
- Support marketing or outreach activities (e.g., appointment reminders, feedback collection).
- Qualifications & Skills:Minimum HSC or Graduate in any discipline.
- Prior experience in a clinic, hospital, or customer service role preferred.
- Proficient in MS Office and clinic management software.
- Excellent communication skills in English and local languages.
- Friendly, empathetic, and professional demeanor.
- Ability to multitask and remain calm under pressure.
Job role
Work location
Vakola, Santacruz East, Mumbai, Maharashtra, India
Department
Admin / Back Office / Computer Operator
Role / Category
Front Office / Receptionist
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
12th Pass
Skills
Call handling, Receptionist activities, Front desk, Greeting visitors, Greeting callers, Telephone handling, Telephone operations, Computer applications, Computer handling, Scheduling appointment, Computer proficiency, Guest verification, Guest registration, Computer knowledge, Guest relationship management
English level
Good (Intermediate / Advanced) English
Gender
Female
About company
Name
Dr. Agrawal's Women Health Clinic
Address
Vakola, Santacruz East, Mumbai, Maharashtra, India
Job posted by Dr. Agrawal's Women Health Clinic
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