Sales Operations / Enablement Executive

Job Title: IT Hardware Sales Operations Executive (Order Processing & Vendor Coordination)

Job SummaryWe are looking for a proactive and detail-oriented Sales Operations Executive with exposure to the IT hardware / system integrator (SI) industry. The role involves handling end-to-end order processing—from responding to client requirements and sharing quotes, to vendor sourcing, invoicing, logistics coordination, and MIS reporting.

The ideal candidate should be fast, accurate, and comfortable working in a high-volume, deadline-driven environment.

• Key Responsibilities Client Requirement Handling & QuotationRespond to client requirements (laptops, desktops, accessories, etc.) received via email.
• Prepare and share competitive quotations within a quick turnaround time.
• Coordinate internally with sales/OEM teams for pricing, availability, and specifications.
• Ensure accuracy in product configuration (RAM, SSD, model numbers, warranty, etc.).
•  Vendor Sourcing & ProcurementFloat enquiries to multiple distributors/vendors (minimum 3) for the best pricing.
• Compare quotes and finalize orders with the L1 vendor, ensuring:Product authenticity
• Timely availability
• Reliable delivery timelines
• Maintain strong relationships with distributors like Ingram, Redington, Savex, etc. (preferred).
•  Order Processing & InvoicingProcess confirmed orders and maintain proper documentation.
• Generate invoices using Tally with complete accuracy.
• Ensure alignment between quotation, PO, and invoice (model, quantity, pricing, GST).
•  Logistics & Delivery CoordinationCoordinate with the internal logistics/dispatch team for timely deliveries.
• Track material movement and update clients proactively.
• Handle delivery escalations and ensure smooth closure.
•  MIS & Client ReportingPrepare and share MIS reports with clients (order status, deliveries, pending items).
• Maintain internal trackers for orders, billing, and dispatch.
• Ensure data accuracy and timely reporting.
• Key Skills & RequirementsStrong understanding of IT hardware products (laptops, desktops, accessories).
• Basic knowledge of OEMs like Lenovo, HP, Dell.
• Experience working with IT distributors is a plus.
• Proficiency in Tally (invoicing) and MS Excel (MIS, tracking).
• Excellent email communication and coordination skills.
• High attention to detail (especially in configurations and pricing).
• Ability to handle multiple orders simultaneously under tight deadlines.
• Preferred Profile0–3 years of experience in IT hardware sales coordination / backend operations / SI environment.
• Candidates from IT resellers, distributors, or system integrators preferred.
•  Key CompetenciesSpeed & responsiveness
• Vendor negotiation
• Accuracy in execution
• Ownership & accountability
• Coordination across teams