Senior Network Engineer

Job Description: Network Field Engineer L2

Location: Mumbai & Chennai  

Employment Type: Full-time  

Availability: 24x7 (rotational shifts, including weekends and off-business hours)  

Reporting To: ISP Global Network Operations (GNO) Team  

Role Overview

We are seeking experienced **Network Field Engineers (Level 2)** to join our team supporting Leading Multinational ISP customers and third-party vendor data centers. The role involves hands-on installation, configuration, troubleshooting, and maintenance of network infrastructure, with a strong emphasis on responsiveness, communication, and mobility.

Key Responsibilities

- Install, configure, and troubleshoot network components (routers, switches, firewalls, wireless access points, etc.).  

- Rack & stack IT equipment, perform cabling, and ensure proper setup at ISP and customer sites.  

- Respond to incident outages within 4 hours of notification.  

- Support scheduled maintenance, MACD (Move, Add, Change, Disconnect), and new infrastructure deployments.  

- Provide escort services and coordinate with ISP NOC/GNO teams during interventions.  

- Undertake extensive travel across multiple customer sites, including outstation and interstate assignments.  

Qualifications

- BE, BTech, BSc in computer science. (CCNA, CCNP certification with have added advantage).  

- 2–3 years of experience in the network domain.  

- Strong communication and interpersonal skills to collaborate effectively with ISP NOC/GNO teams.  

- Ability to work in a **24x7 rotational shift environment**.  

Employer Support

- Engineers will be shortlisted and interviewed by ISP Operations before onboarding.  

- Employer will provide necessary IT support equipment including laptop, basic toolkit, console cable, and internet dongle.