Senior Sales Manager

*Key Responsibilities

1) Sales & Business Development

• Develop and implement sales strategies to achieve monthly, quarterly, and annual revenue targets.
• Identify and generate new business opportunities in corporate offices, hotels, hospitals, educational institutions, and residential projects.
• Build and maintain strong relationships with architects, interior designers, contractors, and procurement teams.
• Conduct client meetings, presentations, and product demonstrations.
• Prepare and submit commercial proposals, quotations, and tender documents.
• Negotiate pricing, payment terms, and contract conditions.
• Close high-value deals and ensure order conversion.

2) Key Account Management

• Manage relationships with existing key customers.
• Ensure repeat business and long-term contracts.
• Resolve customer concerns and ensure high satisfaction levels.

3) Team Management

• Lead, mentor, and motivate the sales team.
• Set individual targets and monitor performance.
• Conduct regular review meetings and provide coaching.

4) Market Research

• Monitor market trends, competitor activities, and customer preferences.
• Provide feedback to management regarding pricing, product demand, and market opportunities.

5) Coordination with Internal Teams

• Coordinate with design, estimation, production, and project teams for accurate costing and timely execution.
• Ensure smooth order processing and delivery.

6) Reporting & MIS

• Prepare sales forecasts, pipeline reports, and performance dashboards.
• Update CRM and maintain customer records.

*Required Skills

• Strong sales and negotiation skills.
• Excellent communication and presentation abilities.
• Leadership and team management skills.
• Knowledge of furniture products, materials, and manufacturing processes.
• Understanding of commercial terms, tenders, and contracts.
• CRM and Microsoft Excel proficiency.

*Preferred Industry Exposure

• Office furniture manufacturers
• Modular furniture companies
• Interior contracting firms
• Fit-out and turnkey solution providers

*Key Performance Indicators (KPIs)

• Monthly and annual sales revenue
• New client acquisition
• Conversion ratio of leads to orders
• Gross margin achievement
• Customer retention rate
• Team performance against targets