Telesales Executive

Job Description: Telesales Executive

Company: Nidhi Decor Pvt Ltd

Location: Goregaon, Mumbai (Work from Office)

Salary: ₹12,000 – ₹15,000 per month + Incentives ₹3,000 – ₹8,000 (performance-based)

About the Role

Nidhi Decor Pvt Ltd is hiring an energetic and target-driven Telesales Executive to handle inbound leads and drive outbound outreach. The ideal candidate will have strong communication skills, a persuasive personality, and the drive to convert leads into customers. This role offers attractive performance-based incentives — the better you perform, the more you earn.

Key Responsibilities

Inbound Lead Handling

Attend incoming calls and respond to customer inquiries promptly and professionally

Understand customer requirements and recommend suitable products/services

Convert inbound leads into confirmed orders/sales

Maintain a high standard of customer service on every call

Outbound Outreach

Make outbound calls to potential customers from provided databases and lead lists

Follow up with warm leads and prospects to nurture them through the sales funnel

Pitch products effectively, handle objections, and close deals

Reach out to existing customers for repeat business and upselling

CRM & Data Management

Update all calls, leads, and customer interactions in the CRM accurately

Maintain proper records of follow-ups, conversions, and pipeline status

Generate daily/weekly reports as required by the team lead

Target Achievement

Meet and exceed daily, weekly, and monthly sales targets

Work towards earning maximum incentives based on performance

Continuously improve conversion rates and call quality

Coordination

Coordinate with internal teams (sales, dispatch, accounts) to ensure smooth order processing

Share customer feedback and market insights with the team for continuous improvement

Required Skills

Excellent verbal communication skills in Hindi and English (regional languages a plus)

Strong persuasion, negotiation, and closing skills

Confident, energetic, and target-oriented personality

Good listening skills and ability to handle objections politely

Basic computer knowledge — comfortable with CRM, Excel, and email

Ability to work under pressure and meet daily targets

Eligibility

Prior experience in telesales, telecalling, or customer service is preferred (freshers with strong communication skills may apply)

Must be willing to work from our Goregaon office

Stable, customer-friendly tone and clear voice

Training

5-day training period provided before going live on calls

CRM training will be provided in-house

Product knowledge and sales pitch training included

Work Schedule & Benefits

Timings: 10:30 AM – 8:00 PM

Work Mode: Work from Office (Goregaon)

Lunch Break: 45 minutes

Tea Break: 15 minutes

Paid Leave: 2 paid leaves per month

Compensation

ComponentAmountFixed Salary₹12,000 – ₹15,000/monthPerformance Incentives₹3,000 – ₹8,000/monthTotal Earning Potential₹15,000 – ₹23,000/month

How to Apply

Interested candidates can share their updated CV along with details of current/expected salary and prior telesales/telecalling experience (if any).