Training Executive

1. Training Delivery

• Ensure adherence to training SOPs and calendars, achieving 100% attendance across all assigned sites.
• Collaborate with Operations, Managers, and Leads to gather inputs and integrate them into training programs.
• Deliver engaging and interactive training sessions using methods such as case studies, simulations, and practical exercises.
• Incorporate stakeholder feedback to continuously improve training delivery.

2. Training Evaluation and Report Development

• Prepare and maintain the Management Information System (MIS) for training activities, generating reports by the last day of each month.
• Evaluate trainee performance and provide upskilling opportunities through CLR Skill Metrics.
• Develop and share monthly training schedules aligned with operational and client requirements by the first day of each month.

3. Support for Operations and Training

• Respond to SOS calls from operations and take immediate action to support operational needs.
• Coordinate with Field Executives to ensure the timely and complete execution of training as per schedule.
• Conduct training programs across sites for Housekeeping Staff and Supervisors.
• Deliver both demonstrative and classroom training sessions focused on Five "S," Grooming, and SOP-based quality improvements.
• Actively support critical sites where operational assistance is required.

4. Stakeholder Engagement

• Communicate effectively with site teams and operations management to ensure all training needs are addressed.
• Monitor training activities for Housekeepers, Supervisors, and Managers (H/S/M) through monthly reports and regular site visits.

5. Quality Audits

• Conduct site audits to evaluate uniformity, cleaning standards, and compliance with operational guidelines.
• Report audit findings to the relevant Site Lead and Manager, ensuring daily updates to maintain transparency.