Business Development Manager (BDM)

Job Description

Franchise Business Development & Success Manager

Location: Mumbai (Travel Required)

Company: Rilox E-Mobility Pvt. Ltd.

About Rilox E-Mobility

Rilox E-Mobility is building India's next-generation EV rental and fleet management network through a franchise-led expansion model. We provide end-to-end operational support, technology, and fleet management solutions for electric mobility businesses across India.

As we expand rapidly, we are looking for an experienced professional who can drive franchise sales while ensuring the operational success and growth of our franchise partners.

Role Summary

The Franchise Sales & Operations Manager will be responsible for identifying and acquiring new franchise partners, managing the complete onboarding process, supporting franchise operations, and driving business growth across assigned territories.

The ideal candidate should possess strong business development, operations, relationship management, and problem-solving skills.

Key Responsibilities

Franchise Sales

* Identify potential franchise partners across assigned territories.

* Generate qualified leads through various online and offline channels.

* Conduct franchise presentations and business meetings.

* Explain the Rilox business model, investment requirements, and ROI.

* Negotiate commercial terms and close franchise agreements.

* Achieve monthly and quarterly franchise sales targets.

Franchise Onboarding

* Coordinate franchise documentation.

* Support franchise setup and launch.

* Ensure timely deployment of vehicles and infrastructure.

* Coordinate with internal teams for smooth onboarding.

* Conduct franchise induction and operational training.

Franchise Operations

* Monitor day-to-day franchise performance.

* Ensure compliance with Rilox operational SOPs.

* Support rider onboarding and fleet deployment.

* Resolve operational escalations.

* Coordinate with service, maintenance, technology, and support teams.

Business Growth

* Help franchisees increase fleet utilization.

* Improve rider acquisition and retention.

* Monitor revenue and profitability.

* Identify local business opportunities.

* Guide franchisees on expansion planning.

* Ensure achievement of business KPIs.

Relationship Management

* Build strong long-term relationships with franchise partners.

* Conduct regular review meetings.

* Collect feedback and implement improvements.

* Ensure high franchise satisfaction.

Reporting

* Maintain CRM updates.

* Track franchise sales pipeline.

* Submit weekly and monthly business reports.

* Prepare expansion and performance MIS.

Required Skills

* Franchise Sales

* B2B Sales

* Business Development

* Operations Management

* Team Coordination

* Client Relationship Management

* Negotiation

* Problem Solving

* MS Excel

* Google Sheets

* CRM Software

Preferred Experience

* 3–7 years of experience in:

 * Franchise Sales

 * Dealer Development

 * Business Development

 * EV Industry

 * Automobile Industry

 * Logistics

 * Mobility

 * Fleet Operations

Experience in handling franchise networks will be highly preferred.

Educational Qualification

Bachelor's Degree in:

* Business Administration

* Marketing

* Operations

* Engineering

* Management

MBA preferred but not mandatory.

Key Performance Indicators (KPIs)

* Franchisees onboarded

* Franchise conversion ratio

* Revenue generated

* Franchise activation time

* Fleet deployment

* Fleet utilization

* Rider onboarding

* Franchise retention

* Franchise satisfaction score

* Monthly business growth

* Operational compliance

Salary

₹5,00,000 – ₹800,000 CTC per annum (depending on experience)

Incentives

* Attractive monthly sales incentives

* Quarterly performance bonus

* Annual performance bonus

* Travel reimbursement

* Mobile reimbursement

Why Join Rilox E-Mobility?

* Opportunity to build one of India's fastest-growing EV mobility networks.

* High ownership with direct impact on business growth.

* Fast career progression in operations and business leadership.

* Performance-driven incentives and rewards.

* Work closely with senior leadership and contribute to nationwide expansion.