Onboarding Executive – Curator Success & Partnerships

Onboarding Executive Curator Success & Partnerships

Location: Malad West - MumbaiJob Type: Onsite only

Day: Monday to Saturday 

About SkibboSkibbo is a discovery and inquiry platform that helps people discover meaningful experiences, hobbies, skills, workshops, communities, classes, and learning opportunities. Our mission is to help people skip boredom and discover enriching experiences through authentic and passionate curators.

As we continue to grow, we are looking for an energetic, proactive, and relationship-driven individual who can identify, onboard, and support high-quality curators while ensuring a seamless experience for both the curator and the Skibbo platform.

Role OverviewThe Curator Onboarding & Success Executive will be responsible for identifying, evaluating, onboarding, and managing curators across multiple categories on the platform. The role requires excellent communication skills, strategic thinking, operational discipline, and a strong understanding of how to build a high-quality marketplace.

The ideal candidate should be comfortable speaking with coaches, trainers, artists, hobby experts, educators, community leaders, and experience providers, understanding their challenges, helping them establish a strong presence on Skibbo, and managing their onboarding journey end-to-end. Since curator onboarding also involves creating and managing profiles directly on the Skibbo platform, the candidate should be comfortable working with digital tools, online platforms, dashboards, and technology-driven workflows.

• Key ResponsibilitiesCurator Acquisition & OnboardingIdentify and research potential curators across categories such as hobbies, arts, fitness, wellness, education, professional skills, communities, and experiences.
• Reach out to prospective curators through calls, emails, WhatsApp, social media, and networking channels.
• Understand curator needs, challenges, and business objectives.
• Evaluate curator quality, authenticity, and suitability for the platform.
• Successfully onboard new curators and guide them through the onboarding process.
• Curator Success & Relationship ManagementAct as the primary point of contact for onboarded curators.
• Build strong relationships and maintain regular communication with partners.
• Assist curators in presenting their offerings effectively on the platform.
• Ensure a smooth and positive onboarding experience from discovery to activation.
• Platform & Profile ManagementCreate, manage, and update curator profiles on the Skibbo platform.
• Upload and organize profile information, images, videos, schedules, pricing, and other relevant details.
• Ensure all listings meet platform quality standards before going live.
• Verify profile accuracy and maintain platform data hygiene.
• Troubleshoot basic onboarding and profile-related issues and coordinate with internal teams when required.
• Quickly learn and adapt to platform updates, tools, and workflows.
• Content & Production CoordinationIdentify curators who require assistance in creating platform-ready content.
• Coordinate with the production team for photoshoots, video shoots, and content creation.
• Schedule shoots, manage timelines, and ensure smooth execution.
• Act as a bridge between curators and production teams to ensure timely delivery of assets.
• Category Management & GrowthMaintain and organize curator categories on the platform.
• Identify category gaps and recommend onboarding opportunities.
• Research market trends and emerging experience categories.
• Support the expansion of new categories and experiences.
• Operations & ReportingMaintain accurate onboarding records and tracking sheets.
• Manage Excel and Google Sheet databases regularly.
• Track onboarding progress, activation status, and pending actions.
• Generate periodic reports and insights to support growth and operational efficiency.
• Skills & QualificationsRequiredExcellent verbal and written communication skills (Hindi and English).
• Strong interpersonal and relationship-building abilities.
• Proactive, resourceful, and solution-oriented mindset.
• Good understanding of Excel, Google Sheets, and digital productivity tools.
• Comfortable working with online platforms, dashboards, and technology-based workflows.
• Strong attention to detail and organizational skills.
• Ability to manage multiple projects, stakeholders, and deadlines simultaneously.
• Strategic thinking with the ability to identify quality curator acquisition opportunities.
• PreferredExperience in onboarding, partnerships, business development, customer success, community management, creator management, or marketplace operations.
• Familiarity with content creation, digital platforms, creator ecosystems, or online marketplaces.
• Understanding of workshops, learning experiences, communities, hobbies, fitness, wellness, or skill-development industries.

Who We're Looking ForWe're looking for someone who enjoys building relationships, discovering great talent, solving operational challenges, and taking ownership. The ideal candidate should be equally comfortable speaking with a curator, coordinating a content shoot, managing onboarding trackers, and working within the Skibbo platform to ensure every curator profile is accurate, engaging, and ready to generate enquiries.

Experience2–4 years of relevant experience preferred.

Exceptional freshers with strong communication skills, high ownership, and a willingness to learn are encouraged to apply.

CompensationCompetitive and based on experience and capabilities.