Service Manager
Vijay SalesFixed
₹50,000 - ₹70,000
Earning Potential
₹70,000
Fixed
₹50,000 - ₹70,000
Earning Potential
₹70,000
Work from Office
Full Time
Night Shift
Min. 5 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
28 applicants
Benefits include: Annual Bonus, Health Insurance
Job Description
· Encouraging & Training the team to Identify and assess guest needs to achieve satisfaction.
· Keep track of records of guest interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
· Analyzing service parameters, team voice audits and working towards improving them.
· Making reports on service calls data, escalations and enquiries.
· Assessment of guest service metrics from time to time to identify lead points and weak spots.
· Coordinating with management, branches and different departments as well.
· Follow up to ensure that appropriate actions were taken on guest escalations.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 14 Jul 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!