AI Customer Engineer (Cloud Solutions)

AI Customer Engineer (English)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Ability to communicate in English fluently to support client relationships in this region.

Preferred qualifications:

• Experience working with the small and medium business segment.
• Experience prospecting, building, and maintaining new customer relationships.
• Knowledge of systems management concepts (e.g., image management, patching, automated deployment, etc.).
• Knowledge of security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Passionate for building out Greenfield territories.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Build partner specific, go-to-market (GTM) solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
• Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution, and provide best practice advice to customers to optimize Google Cloud effectiveness.

Experience Level

Mid Level