Kotak Mahindra Bank

Consumer Insights and Marketing Measurement Analyst

Kotak Mahindra Bank
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

Consumer Insights & Measurement-HO & SUPPORT-Marketing HO

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Team: Marketing; Location: Mumbai

Role Objective

This role will build the marketing intelligence backbone that helps the organisation understand what is working, what is not, and where to optimise. It sits at the intersection of marketing analytics, consumer analytics, data science, and AIenabled measurement.

The focus of the role is not reporting or dashboards. The core mandate is to generate clear, actionable insights that improve marketing effectiveness, optimise investment decisions, and accelerate growth.

Key Responsibilities

1. Growth & Performance Analytics

  • Analyse marketing performance across campaigns, channels, and customer journeys to identify growth drivers and performance gaps.

  • Diagnose funnel performance across acquisition, engagement, and retention to identify optimisation opportunities.

  • Provide recommendations that improve marketing efficiency, campaign outcomes, and customer conversion.

2. Marketing Analytics & Measurement

  • Lead advanced measurement initiatives including Marketing Mix Modelling, attribution modelling, incrementality analysis, and experimentation frameworks.

  • Develop analytical frameworks to evaluate channel effectiveness and guide investment decisions.

  • Equip marketing teams with rigorous measurement approaches that improve campaign performance and ROI.

3. Consumer & Data Science Analytics

  • Apply statistical techniques such as regression, clustering, driver analysis, and Bayesian approaches to uncover deeper consumer and marketing insights.

  • Support segmentation and behavioural analysis using consumer research, transaction data, and digital behaviour.

  • Translate complex analytical outputs into simple, actionable insights for marketing and product teams.

4. AIEnabled Measurement & Automation

  • Partner with engineering and data teams to design AIdriven marketing measurement systems.

  • Develop measurement agents that monitor performance, automate diagnostics, and surface insights in near real time.

  • Use AI toolsets to accelerate insight generation, experimentation, and decision making.

5. CrossFunctional Collaboration

  • Collaborate closely with marketing, product, research, data engineering, and analytics functions to build scalable measurement capabilities.

  • Define analytical requirements and contribute to strong data foundations for marketing analytics.

  • Ensure insights are embedded into marketing planning, campaign design, and product growth strategies.

Key Skills & Experience

  • Strong experience in marketing analytics, growth analytics, consumer analytics, or marketing science roles.

  • Handson expertise with measurement techniques such as Marketing Mix Modelling, attribution models, incrementality testing, or experimentation.

  • Strong statistical capabilities including regression, segmentation, clustering, driver analysis, and Bayesian methods.

  • Proficiency with analytical tools such as Python, R, SQL, or similar environments.

  • Exposure to AIdriven analytics and experience working with engineering/data teams on automated insight systems.

  • Ability to convert complex analysis into clear business insights and recommendations.

Success in This Role

Success will be defined by the ability to deliver highquality insights that shape marketing and growth decisions, improve marketing investment effectiveness, and enable faster, datadriven decision making through scalable measurement and AIenabled systems.

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Experience Level

Senior Level

Job role

Work location
Work locationMumbai, Maharashtra, India
Department
DepartmentMarketing / Brand / Digital Marketing
Role / Category
Role / CategoryAdvertising & Creative
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
NameKotak Mahindra Bank
Job posted by Kotak Mahindra Bank

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