Digital Content Management Analyst

Digital Content Management Analyst

Skill required: Marketing Operations - Content management
Designation: Digital Content Management Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The configurator executive will be a part of the team responsible for auditing website for various markets that deliver of marketing services to our client Broad areas of work include: • Auditing content for client configurator website • Completing audits as per client’s requirements and agreed timelines • Ensure quality and timely completion of audits • Ensure clear feedback on errors • Flag risks to quality to the leads and reporting of audit results • Support content authoring in case of high volumes
What are we looking for? Primary activities • Perform thorough UAT of the website. UAT includes checking for any discrepancies related to copy, imagery, pricing, legal disclaimers, etc. • Work on Excel files to capture any copy changes or other amends required on the Configurator platform • Coordinate with offshore team on JIRA for making updates on the staging/ live websites. Also, need to liaise with clients on JIRA to ensure market configurator sections are thoroughly reviewed and signed-off for publishing. Basic Skillset Expectations • Basic knowledge of Excel • Good comm. skills to interact and collaborate with offshore team and coordinate with clients • Have an eye for detail to spot out issues during QA using available checklists and guidelines Other management activities • Identify operational risks and issues related to current process and indicate to operations • Be flexible to work in shift hours ensuring complete overlap with markets and stakeholders • Help in overall team’s work-load by managing own deliverables and help team when required
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts